The math that gets compared
Break-fix support can look cheaper because the invoice only appears when something breaks. What gets missed is the cost of downtime, slow resolution, inconsistent patching, aging devices and employee time spent working around technology.
Good enough is a moving target
The environment that worked at one size rarely keeps working unchanged as the company adds people, locations, systems and risk. Most organizations do not decide to outgrow their IT model; they simply discover they already have.
What proactive actually buys
The value of managed technology is not only faster fixes. It is fewer issues becoming visible to the business in the first place—because systems are monitored, patched, standardized and managed continuously.
The question worth asking
The honest question is not only what support costs each month. It is what failure, friction and unmanaged risk are already costing the business today.